Troubleshooting
Articles describing and detailing how to rectify LTO error codes.
Failed Loads If you are experiencing a tape which is failing to load correctly, check that the leader pin is attached and properly seated by carefully open...
Wed, 16 Aug, 2023 at 11:35 AM
Drive or Media Error The SymplyLTO has detected a drive or media error, but it cannot isolate the error to faulty hardware or to the tape cartridg...
Mon, 28 Feb, 2022 at 6:06 PM
Entering Maintenance mode The drive must be in maintenance mode to run drive diagnostic tests or maintenance functions. To place the unit in maintenance...
Mon, 7 Feb, 2022 at 3:43 PM
Media Error The SymplyLTO has detected a Media error due to a faulty tape cartridge or an invalid tape cartridge. Ensure the tape cartridge is the [corr...
Mon, 7 Feb, 2022 at 3:35 PM
Internal Communication Error The SymplyPRO LTO drive has determined that there is either an internal or external SAS port interface problem. Error will ...
Fri, 28 Jan, 2022 at 11:04 AM
Drive Error The SymplyLTO drive has determined that a drive hardware failure has occurred, most likely as a result of performance degradation. This may ...
Tue, 12 Oct, 2021 at 5:10 PM
Drive needs to be cleaned The SymplyLTO drive has determined that the tape drive needs to be cleaned. When this message is displayed, please insert the ...
Tue, 12 Oct, 2021 at 5:10 PM
Incompatible Media The SymplyLTO drive has determined that the drive has been loaded with a data cartridge that is not supported. For example LTO-6 med...
Tue, 12 Oct, 2021 at 5:10 PM
Write Protect A write operation has been attempted on an LTO data cartridge that has write protection enabled. If you want to write to the LTO data cart...
Tue, 12 Oct, 2021 at 5:11 PM
Microcode update is in progress The SymplyLTO drive is in the process of uploading and flashing new firmware code to the tape drive. SymplyATOM allows y...
Tue, 12 Oct, 2021 at 5:11 PM