Can I use my USB-C port on my computer to connect my Thunderbolt LTO device?

No, afraid not! Whilst USB-C and Thunderbolt™️ 3 share the same physical port design, Thunderbolt™️ 3 products are not compatible with USB-C only host interfaces. In order to use any Thunderbolt™️ 3 device, the host computer must have a Thunderbolt™️ port. Symply Thunderbolt™️ 3 products are backwards compatible with Thunderbolt™️ 2, providing the OS is at a sufficient level, more information on Thunderbolt™️ 2 to Thunderbolt™️ 3 compatibility [click here]

The cable and port on your computer must have the Thunderbolt™️ Logo. SymplyLTO products also cannot connect via USB on dock etc… For more information on Thunderbolt™️ cables [click here]

If you have any questions please submit a [support ticket]