It is important to keep the firmware of your LTO drive up-to-date as changes are made to keep it working as trouble-free as possible. Use SymplyATOM or IBM's ITDT to check your SymplyLTO drives current firmware.
The table below lists the current firmware releases for all current LTO generations of Symply products. Note these are only for use with LTO drives sold through Symply authorised channels.
If you are using macOS you can use [SymplyATOM] to upload the new firmware, if you are using Windows you can use [IBM's ITDT] application, both applications are available to download from this support portal.
Pay careful attention to which firmware you download and install, ONLY install the LTO firmware for drive you have.
LTO Generation & Type | Firmware |
|---|---|
LTO-6 - Half Height |
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LTO-7 - Half Height |
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LTO-8 - Half Height |
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LTO-9 - Half Height |
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LTO-9 - Full Height |
|
During the firmware update process the SCD (Single Character Display) presents a series of random characters. The SCD briefly displays 8, then becomes blank when the firmware download and update is complete and there are no errors.
The Ready light and the Fault light flash briefly during the firmware download and update. The Ready light turns On after the firmware download and update are complete.
If an error occurs during the firmware download or update process, and error code will the displayed on the SCD
Note: You cannot perform a firmware update if the drive has an error displayed on the SCD.
NOTE: the current version of ITDT for macOS & SymplyATOM may display an 'error_code_60' when completing a firmware upgrade. Click the SCAN FOR DRIVES (itdt scan) to check that the firmware upgrade was successful.If you have any questions please submit a [support ticket]