Instructions for macOS High Sierra (10.13) - Catalina (10.15)
TABLE OF CONTENTS
- 1 - System Requirements
- 2 - Confirm you have everything
- 3 - Prepare for installation
- 4 - Install Symply RAID Manager and driver
- 5 - Install Java
- 6 - Launch Symply RAID Manager
1 - System Requirements
A computer with
2 - Confirm you have everything
3 - Prepare for installation
3a - Prepare your SymplySPARK
Power On Note: The power on process takes on average 40 seconds, and the system will beep once the POST (Power On Self Test) checks have been completed and the controller heartbeat LED will flash Green @ 1Hz (once per second) signalling the unit is ready
Never turn off, remove power, or disconnect the Thunderbolt cable from the host computer while the SymplySPARK RAID volume is mounted on the host computer. Always eject the volume first before powering off the system or disconnecting the Thunderbolt cable.
3b - Prepare your Mac
4 - Install Symply RAID Manager and driver
4a - Download installer package
Driver and utility downloads are available on the [SymplySPARK - Downloads page]
4b - Install
Double-click the installation package to launch the macOS Installer utility and follow the onscreen instructions.
4c - Confirm kernel extension permission
During installation a pop-up will present itself requesting permission to allow the kernel extension to be loaded.
Clicking in the prompt on Open Security Preferences opens System Preferences > Security & Privacy > General tab, where you will see the following prompt. Click Allow to approve the loading of the kernel extension which enables your Mac to communicate with the SymplySPARK.
4d - Restart
Once the kernel extension has been given permission to load, the system will request a restart. When the Restart button is selected, a message may be displayed stating that the system extension cache is being rebuilt and the Mac will restart.
5 - Install Java
After the reboot you may need to install Java from the supplied Java_8_Update_301 installer. This is found in the Symply RAID Manager folder in /Applications/Symply RAID Manager. Double-clicking the installation package launches the Java installer, click Install to complete the installation.
6 - Launch Symply RAID Manager
Symply RAID Manager is a support utility. It isn't necessary for SymplySPARK day-to-day operations, and should only be used if you're familiar and comfortable with configuring RAID arrays or are directed to use it by Symply Support. In order to check that all is present and correct, now would be a good time to launch Symply RAID Manager to check it's working. Launching the utility looks like this...
If you have any questions please submit a [support ticket]