FAQ

Can I format the SymplySPARK with the ExFAT file system?
While the ExFAT file system is very useful for providing a compatible volume between Windows and Mac computers, and the SymplySPARK is absolutely compatible...
Wed, 6 Oct, 2021 at 9:25 AM
How can I restore the original disk icon?
To help your SymplySPARK stand out on your macOS desktop we created a custom icon. Some may wish to customise their macOS environments with their own sets o...
Wed, 19 Jan, 2022 at 4:37 PM
Does SymplySPARK work with M1 Pro / M1 Max based Macs?
Yes, the SymplySPARK is compatible with the latest M1, M1 Pro and M1 Max based Mac hardware.  Please download the latest driver [here] If you have any q...
Tue, 1 Feb, 2022 at 9:15 PM
Does the SymplySPARK support APFS Encryption?
The SymplySPARK is shipped as standard since June 2022 with the APFS Format.  The Spark does support APFS Encryption, but the storage would need to be refor...
Mon, 11 Jul, 2022 at 9:28 AM
How do I stop my hard drive from going to sleep in macOS?
Allowing the macOS to out external storage devices to sleep can cause problems, and we recommend changing the setting in the macOS to prevent this from happ...
Mon, 18 Jul, 2022 at 3:45 PM