FAQ
General FAQs related to SymplyLTO products.
All Symply LTO tape products include a 3 year warranty. You can purchase an upgrade from 3 to 5 years warranty within 30 days of your purchase. If you h...
Mon, 4 Oct, 2021 at 4:59 PM
Archiware P5, Hedge Canister, Imagine Products, Retrospect, storageDNA, Tiger Technology, XenData, and YoYotta to name a few. If the application you wan...
Thu, 14 Oct, 2021 at 10:14 AM
Why do the SymplyPRO LTO and SymplyDIT SAS have ports on the products labelled SAS IN? At Symply we wanted to provide as much flexibility as possible in o...
Mon, 7 Aug, 2023 at 10:26 AM
If the SymplyPRO is powered off while a data cartridge is installed, then when the system is powered on again, the system will perform a much more intensive...
Fri, 8 Oct, 2021 at 3:57 PM
Sometimes when working to resolve an issue on an Apple macOS based system it may be necessary for us to request a System Information Report. The article bel...
Tue, 1 Nov, 2022 at 11:29 AM
Whether you're new to LTO/LTFS or a seasoned professional, there will always be times when we need some assistance to find how get started or how to fin...
Wed, 12 Jan, 2022 at 11:42 AM
LTO Drive and Data Cartridge Compatibility Guide LTO-5 Data Cartridge LTO-6 Data Cartridge LTO-7 Data Cartridge LTO-8 Data Car...
Sun, 6 Feb, 2022 at 2:36 PM
What are the environmental operating and non-operating specification for the SymplyLTO? These are the published environmental specifications for LTO ...
Tue, 12 Jul, 2022 at 9:37 PM
Sometimes when working to resolve an issue on a Windows system it may be necessary for us to request a System Information File. The article below from Micro...
Thu, 19 Jan, 2023 at 11:43 AM
When working with our Support Team it's important to include your product's serial number, it includes a good amount of information which will assis...
Thu, 18 May, 2023 at 2:39 PM