When investigating LTO drive or media faults, it is often necessary to collect the logs (also known as "dumps") from the LTO drive itself.
IBM provide a command line utility for doing this, you can download a copy of it from [here].
The file downloaded needs to be made executable and then extracted by executing the file:
chmod +x install_itdt_se_Linuxx86_64_9.6.2.20240425 ./install_itdt_se_Linuxx86_64_9.6.2.20240425
When the file has been extracted you'll see the following output:
IBM Tape Diagnostic Tool, (C) 2004, 2023 IBM Corporation - The ITDT installer has extracted all files for the ITDT program now. - Installation and usage of ITDT does not make any changes to or leave any traces in the system configuration. - A folder "ITDT" has been created which contains the ITDT program file and 2 subfolders initially: - "license" folder with license files in different languages. - "scripts" folder for additional scripts. - When executing the program for the first time 2 more subfolders will be created in the "ITDT" folder: - "input" folder for firmware files to be uploaded to devices. - "output" folder for generated log and dump files. - To remove ITDT from your system simply erase the ITDT folder. Be aware that you also erase any log and dump files when doing so. Please start the program by entering "itdt". Installation folder is [/home/demo/Desktop/ITDT] ITDT-SE 9.6.2.20240425 installation successfully completed.
Now 'cd' to the ITDT folder created in the same location as the file that's just been extracted - if you're unsure, read the output message on your screen which includes the path - in this instance the path is: /home/demo/Desktop/ITDT.
Now start the program in interactive mode:
./itdt
Follow the on-screen prompts to perform actions such as Scan, Dump, Standard Test, etc...
If you have any questions please submit a [support ticket]