Troubleshooting
Articles describing and detailing how to rectify LTO error codes.
Please make sure you have installed the correct Symply ATTO driver for the SymplyLTO product you have purchased: [SymplyLTO Desktop SAS] [Symply LTO SAS ...
Mon, 30 May, 2022 at 12:50 PM
Please make sure that you have installed the correct ATTO driver from the [Symply Support] site for the SymplyLTO product you have purchased. Check you ...
Mon, 30 May, 2022 at 12:53 PM
Please makse sure that you have installed the correct ATTO driver from the [Symply Support] site for the SymplyLTO product you have purchased. Windows S...
Mon, 30 May, 2022 at 12:52 PM
Cooling Problem The SymplyLTO has detected system temperature outside the operational range. Please ensure that room temperature is between 15°C and 25°...
Fri, 18 Aug, 2023 at 2:53 PM
Power Problem The SymplyLTO has detected a problem with either the incoming power, or an internal power issue. Please ensure the system is connected to ...
Mon, 7 Feb, 2022 at 1:11 PM
Microcode Problem The SymplyLTO has detected an internal microcode or drive problem. This may require a simple power cycling, but before doing so, pleas...
Tue, 12 Oct, 2021 at 5:07 PM
Microcode or Drive Problem The SymplyPRO LTO has detected an internal microcode or drive problem. This may require a simple power cycling, but before do...
Tue, 12 Oct, 2021 at 5:08 PM
Drive Error The SymplyLTO has detected a drive error. The drive has determined that a tape path or read/write error occurred. To prevent damage to the ...
Sun, 13 Aug, 2023 at 9:42 AM
Failed Loads If you are experiencing a tape which is failing to load correctly, check that the leader pin is attached and properly seated by carefully open...
Wed, 16 Aug, 2023 at 11:35 AM
Drive or Media Error The SymplyLTO has detected a drive or media error, but it cannot isolate the error to faulty hardware or to the tape cartridg...
Mon, 28 Feb, 2022 at 6:06 PM