Troubleshooting

Articles describing and detailing how to rectify LTO error codes.

Unable to copy data to or from LTO tape in Windows Explorer?
Are you seeing Windows Explorer - Error: 0x800703e6 when attempting to use your LTO tapes, new or existing?   ISSUE   There is a known issue within Wind...
Mon, 11 May, 2026 at 12:40 PM
Cartridge Load / Unload Test
Testing the loading mechanism on an LTO drive. You only need to perform this test if instructed to do so by the Symply support team.  The test aims to f...
Mon, 14 Aug, 2023 at 1:43 PM
Linux - Obtaining Drive Dumps (logs)
When investigating LTO drive or media faults, it is often necessary to collect the logs (also known as "dumps") from the LTO drive itself. IBM...
Wed, 7 Aug, 2024 at 3:07 PM