Troubleshooting

Articles describing and detailing how to rectify LTO error codes.

IBM Announce End of Support for LTFS Windows Version
IBM has issued an end of life support notice for the Windows LTFS version dated end of April, 2023.   Version 2.4.5 will be the final version of LTFS for Wi...
Mon, 14 Aug, 2023 at 1:15 PM
Cartridge Load / Unload Test
Testing the loading mechanism on an LTO drive. You only need to perform this test if instructed to do so by the Symply support team.  The test aims to f...
Mon, 14 Aug, 2023 at 1:43 PM
Linux - Obtaining Drive Dumps (logs)
When investigating LTO drive or media faults, it is often necessary to collect the logs (also known as "dumps") from the LTO drive itself. IBM...
Mon, 18 Mar, 2024 at 4:21 PM