FAQ

Qualified third party components
Symply Regional Power Cable Part Numbers CABPSUNA – 2m / 16.4ft power cable NA region CABPSUEUR – 2m / 16.4ft power cable Euro region CABPSUUK– 2m ...
Mon, 4 Oct, 2021 at 10:33 PM
I just received my SymplyWORKSPACE...
I just received my SymplyWORKSPACE, how do I set it up? Congratulations on your purchase! You can read the quick setup guide you will find in the box, b...
Mon, 4 Oct, 2021 at 10:34 PM
SymplyWORKSPACE is beeping...
SymplyWORKSPACE is beeping shortly after power on, the hard drive lights are all GREEN. The controller light is flashing GREEN. The volume does not mount an...
Mon, 4 Oct, 2021 at 10:34 PM
Can I replace a failed drive with any?
If I have a failed drive in my SymplyWORKSPACE can I replace it with any drive? We strongly recommend that you submit a ticket with [Symply Support] for...
Mon, 4 Oct, 2021 at 10:35 PM
What is Symply RAID Manager?
What is Symply RAID Manager?, Why Do I need It?   Symply RAID Manager is a tool that installs with our Thunderbolt driver that allows a deeper look at the...
Mon, 4 Oct, 2021 at 10:36 PM
What does SymplyWORKSPACE Assistant do?
What does the SymplyWORKSPACE Assistant do?   SymplyWORKSPACE is carefully designed to provide a complete shared storage workspace for professional creati...
Mon, 4 Oct, 2021 at 10:36 PM
SymplyWORKSPACE Assistant: default login credentials
What is the username and password to Login to the SymplyWORKSPACE Assistant?   The username is: admin   The password is: Symply@workspace ...
Mon, 4 Oct, 2021 at 10:37 PM
SymplyWORKSPACE Assistant: Can I change the password?
Is it possible to change the username and password for the SymplyWORKSPACE Assistant?   Not at the moment with SymplyWORKSPACE Assistant version 1. Th...
Mon, 4 Oct, 2021 at 10:38 PM
Can I change the Metadata IP address?
Is it possible to change the metadata IP address on the SymplyWORKSPACE?   No, it is not possible for a user to change the IP address of the metadata netw...
Mon, 4 Oct, 2021 at 10:38 PM
How do I configure SymplyWORKSPACE for use on-set?
I am taking my SymplyWORKSPACE out of the office. I need help setting the networking information   When going on the road with the SymplyWORKSPACE or an e...
Mon, 4 Oct, 2021 at 10:39 PM