Please makse sure that you have installed the correct ATTO driver from the [Symply Support] site for the SymplyLTO product you have purchased.


Windows 10 (and 11) also needs an additional Microsoft driver installed to recognise the LTO tape drive, this needs to be installed via the Device Manager. Find out more in our [PRO LTO - Installation Guide (Windows)] article.


If you have any questions please submit a [support ticket]