Troubleshooting

Unlocking a disk using SymplyRAID Manager
If there is a fault with one or more disks in the SPARK, an audible beeper will sound and a RED light will be visible on the front of the SPARK indicating w...
Wed, 24 Aug, 2022 at 3:56 PM
SPARK - Windows format failure
There are some circumstances when attempting to re-format a SymplySPARK for use with Windows (NTFS) may fail possibly with the following error message "...
Fri, 20 Jan, 2023 at 10:20 AM
Checking Individual Disk Performance
It can happen that individual HDD (disks) can under-perform, to test this the SPARK has a built-in test which runs a Read/Write test on each disk individual...
Thu, 14 Dec, 2023 at 10:49 AM
ExFAT on macOS Sonoma (14.x)
ExFAT formatted disks are currently failing to function correctly when connected to a Mac running macOS Sonoma. The issue exists with macOS Sonoma (currentl...
Tue, 13 Feb, 2024 at 10:56 AM