Troubleshooting

Mute beeper
Open Symply RAID Manager, connect to the SPARK. Select Preference, then uncheck the Beeper checkbox to disable the beeper.   If you do not have ac...
Fri, 8 Oct, 2021 at 11:31 AM
Replacing a failed HDD
If there is a fault with one of the disks in the SPARK, the audible beeper will sound and there will be a RED light on the front of the SPARK indicating whi...
Fri, 8 Oct, 2021 at 11:31 AM
Replacing a failed PSU
If there is a power issue with the SPARK, please check first that the power cable, and/or power strip is OK. Try swapping the power cable for a new one. If ...
Fri, 8 Oct, 2021 at 11:31 AM
Replacing a failed FAN
If there is an issue with the FAN module, then the audible beeper on the SPARK will sound. Open the Symply RAID Manager to check the FAN status or visually ...
Fri, 8 Oct, 2021 at 11:31 AM
I cannot see my SymplySPARK on my Mac computer
If you have followed the installation procedure. Make sure the SymplySPARK heartbeat light is flashing @ 1Hz (once per second), this will indicate that the ...
Fri, 8 Oct, 2021 at 11:32 AM
I cannot see my SymplySPARK on my Windows computer
If you have followed the installation procedure. Make sure the SymplySPARK heartbeat light is flashing @ 1Hz (once per second), this will indicate that the ...
Fri, 8 Oct, 2021 at 11:32 AM